New Support Website
Posted by Ninua, Inc. | Filed under announcements
We switched our support Website to a new service at: http://help.networkedblogs.com. Please use that site going forward.
We've been using GetSatisfaction to manage our technical support questions for a while now, and it's been a great service. But recently, due to increased growth, we've been having a hard time managing the volume of questions and responding to everyone. In an effort to organize the process and serve you better, we started looking for new solutions. We tested Zendesk for a little while and we're happy with it. So, yesterday, we officially switched to the new site and we'll start answering questions there from now on.
Please be patient with us as we get up to speed with the new system and catch up to the backlog of questions.
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